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Electronic Resource Problem Report

Home > About the Library > Forms > Electronic Resource Problem Report

For use by OSU Faculty, staff, and students

Note: Before you complete this form, look over our known problems/e-journal tip sheet for assistance or to see if your problem has already been reported.

Please provide the following information, required fields are marked with an asterisk(*).

*Your Name
OSU Department
Work Phone
*Email

*What specific database or e-journal title did you have trouble accessing or using?

*Where were you when you experienced the problem?
On Campus
Off Campus

If problem was experienced at home, who is your Internet Service Provider (ISP)?

*Summarize your problem (Be as clear as possible and be sure to include any specific article citations you had trouble with or any specific error messages you received).

If known, please provide the following information:

Machine IP #
Operating System
Web Browser

Please respond to me regarding this problem. (Responses generally sent within 48 hours)
No response needed, just reporting the problem.

Clicking "Submit Form" sends your report to Health Sciences Library staff.

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Electronic Resource Problem Report

For use by OSU Faculty, staff, and students